Returns & Exchanges

Returns & Exchanges Policy

We want you to be completely satisfied with your purchase from Viagra Singapore. This policy outlines our returns and exchanges process.

Overview

Our refund and returns policy lasts 30 days from the date of delivery within Singapore. If 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Non-Returnable Items

For health and safety reasons, the following items cannot be returned:

Intimate or sanitary goods
Health and personal care items that have been opened
Any item not in its original condition, damaged, or missing parts

To complete your return, we require a receipt or proof of purchase.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed within 5-10 business days. A credit will automatically be applied to your original method of payment.

Late or Missing Refunds

If you have not received a refund yet, first check your bank account or credit card statement. Then contact your bank or credit card company. There is often some processing time before a refund is posted.

If you have done all of this and still have not received your refund, please contact us at [email protected].

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us at [email protected] with details of the issue.

Shipping for Returns

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

We recommend using a trackable shipping service for returning items of value.